Reservation info

The reservation is confirmed upon receipt of the deposit payment (equal to 25% of the total amount of the stay) to be made at the time of booking (direct balance in the structure). We will then confirm your reservation via email (it is important that the account is written correctly) which will be the voucher you must show at the reception upon your arrival.


How to send the deposit:


Bank transfer:
:
CASSA DI RISPARMIO DI VOLTERRA FILIALE DI CECINA
IBAN: IT65N0637070695000010074207
BIC: CRVOIT3V
Accountholder: S.M.E.M. Srl


Credit cards
:
sending the authorization and card details by e-mail to info@hotel-stella-marina.it


Cancellation terms

Up to 21 days before arrival: full refund of the amount paid up to that moment

From 20 to 2 days before arrival: the amount paid can be reused, upon written request from the customer and availability of the structure, for a new stay within the current season or for the following year.

In the 24 hours before arrival there is no refund.